refund-policy

Refund Policy

At [Company Name], we want you to be fully satisfied with your purchase.
If you are not happy with your order, we’re here to help.

Eligibility for Refunds

  • Refund requests must be made within [X days] of purchase.

  • To be eligible, the item must be unused and in the same condition that you received it (for physical products).

  • For digital products or services, refunds may only be granted if [state conditions, e.g., service not delivered, technical issues, etc.].

Non-Refundable Items

  • [List items or services not eligible for refund, e.g., gift cards, downloadable software, personalized items].

How to Request a Refund

  1. Contact us at [support email/phone] with your order details.

  2. Our team will review your request and notify you of the approval or rejection of your refund.

  3. If approved, the refund will be processed back to your original method of payment within [X business days].

Late or Missing Refunds

If you haven’t received your refund yet, please:

  • Check your bank account again.

  • Contact your credit card company or bank, as it may take some time before your refund is officially posted.

  • If you’ve done all of this and still haven’t received your refund, contact us at [support email].

⚖️ This policy is subject to change and may vary depending on promotions, products, or services.